NetSuite - CRM
Sales Force Automation(SFA)
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Offers Integrated sales processes from opportunity, upsell and quote management to sales forecasting, order
management, fulfillment, and sales commission.
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Visibility into support cases and back-office information such as contracts and inventory. With real-time dashboards,
sales reps and managers gain better insight to sell, upsell, drive renewals, and properly set customer expectations.
Customer Service Management
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Gives a 360-degree view of customers-helping to improve customer satisfaction, attract new customers and lower
service costs.
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Only NetSuite's customer service software gives the interfaces with the customer—sales, support, service, and
fulfillment—access to complete, key customer data in real time.
Marketing Automation
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Enables to generate highly qualified leads that are ready for sales engagement. It provides a framework for you to target,
build, execute and measure the success of marketing campaigns—taking the complexity out of lead qualification and
conversion. NetSuite's marketing automation solution lets you track and measure a prospect's activity, identify when a
lead meets known buyer-readiness conditions, and pass that lead to sales as soon as it meets your pre-defined criteria.
Partner Relationship Management
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Enables real-time information flow that enhances visibility, boosts collaboration between you and your partners and
creates a conduit between partners and your organization.
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NetSuite gives you full control over every element of the partner-focused sales and marketing process, including joint
marketing campaigns, lead management, sales forecasting, pipeline management, order processing, and partner
commissions and royalties.
Mobile
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NetSuite mobility extends collaboration and productivity beyond the workplace. With intuitive tools that provide your
mobile workforce with the ability to easily access and upload important data they need outside the office, they're
empowered with information at their fingertips. With mobile apps for both iPhone and Android,